From the browser menu, select Tools, then click Options.
Click on the Content icon at the top of the dialog box.
Click OK or (Close) to close the dialog box.
Click Refresh on your browser.
Login to your secure homepage.
Please log in to your account in order for us to better assist you with requesting a refund. Once logged in, please send us a message through the message center with all the details of your request and we will get back to you as soon as possible.